Terms & conditions

General Terms and Conditions

BY REGISTERING FOR AND ATTENDING THE SPRINGONE PLATFORM EVENT ("EVENT"), I HEREBY AGREE TO RELEASE AND HOLD HARMLESS PIVOTAL SOFTWARE, INC. ("PIVOTAL") AND ITS AFFILIATES (COLLECTIVELY THE "EVENT HOST"), THEIR EMPLOYEES, VENDORS, AGENTS, AND CONTRACTORS FROM ANY AND ALL ALLEGED AND/OR ACTUAL LIABILITY, CLAIMS, ACTIONS, LAWSUITS, DAMAGES, OR LOSSES, OF ANY KIND ("CLAIM") WHICH ARISE OUT OF OR RESULT FROM MY ATTENDANCE AT AND PARTICIPATION IN THE EVENT, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE AND PERSONAL INJURIES, WHETHER OR NOT FORESEEABLE. I understand that Event Host or its authorized representatives may conduct interviews and may take photographs and/or videotape at the Event. I hereby grant to the Event Host and its authorized representatives the absolute right and permission to collect and use (1) my name, likeness, biographical information, voice, content of any interview, image and/or photograph and any other indicia of persona ("Persona") or to refrain from doing so, in any manner or media whether existing now or hereinafter developed (including any online or social media activities), worldwide, for trade, advertising and/or promotional purposes; and (2) any information related to my attendance of any sessions or programs, collected via a QR code on my name tag, for Event Host’s business purposes, for advertising purposes, and/or to provide to our Event partners for their advertising purposes. I agree I shall have no rights of review or approval, no Claim to compensation, and no Claim arising out of or resulting from the use, alteration, blurring, distortion or illusionary effect (whether intentional or otherwise) or use in any composite form of my Persona and agree to release and hold Event Host and its authorized representatives harmless for any and all such use(s); and (3) any information related to my attendance at any workshops at the event, to provide to our Event partners in order for those partners to conduct the workshops. By clicking “I accept”, you are agreeing to the terms of Pivotal’s Privacy Policy and Event Code of Conduct.

Registration Policies and Details

Payment Options

  • Credit card: We accept American Express, Discover, Mastercard, and Visa. Credit cards are charged as you register online.
  • Please email platform@pivotal.io to inquire about other forms of payment if unable to pay via credit card.

Refund Deadline

A full refund is available through August 31st, 2019.

Substitution Policy

Customer substitutions are free of charge but can only be processed between employees of the same company. To request a substitution, the original registrant must email Pivotal at platform@pivotal.io. All customer substitution requests (both pre-event and onsite) must follow this process or the new registrant will be subject to pay the current registration rate. All substitution requests are subject to review by Pivotal.

Cancellation Policy

To cancel your registration, send a request to Pivotal at platform@pivotal.io and include your name and company. Please see the refund deadline above before submitting your request. Note that cancellation requests cannot be processed over the phone and refunds may be processed post-event. Conference no-shows are ineligible for a refund. Pivotal reserves the right and discretion to verify your relationship with Pivotal and to determine if your attendance is appropriate.